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The Diploma in Front Office is an extensive 1 ½ year program aimed at equipping students for fulfilling careers in the hospitality sectors. The Diploma in Front Office program is meticulously crafted to provide students with comprehensive knowledge and practical skills vital for excelling in the hospitality industry’s front office operations. This professional diploma course equips individuals with the necessary expertise in managing front desk operations, delivering exceptional guest services, and honing leadership abilities essential for navigating the dynamic hospitality landscape.

Programme Outcomes:

  • Demonstrate proficiency in managing front desk operations, including handling reservations, check-ins, check-outs, and guest inquiries efficiently and professionally..
  • Develop strong customer service skills, including effective communication, problem-solving, and conflict resolution, enabling them to provide exceptional service and ensure guest satisfaction.
  • Acquire knowledge of revenue management principles and strategies, enabling them to optimize room revenue, maximize occupancy rates, and enhance profitability for hospitality establishments
  • Students will be adept at utilizing hospitality management software and technological tools, enabling them to manage reservations, process payments, and maintain guest records accurately and efficiently.
  • Demonstrate adaptability, professionalism, and discretion in various front office scenarios, maintaining composure, and upholding high standards of service delivery even in challenging situations.

 

Program Details –

 

Eligibility Criterion

Merit prepared on basis of 10+2 (In any Stream) Percentage shall be eligible to seek admission for the course/ MDU Entrance Examination

 

 

 

 

 

 

 

 

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Admission Procedure

Online Registration & Counselling

For Provisional Admission*

Seats could be allocate based on projected scores(12th), calculated basis candidate’s 10th percentage – applicable only for meritorious students 

Fee Structure

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Course Scheme

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Course Curriculum

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Special Financial Aid

+25% waver in Tuition Fee for Uttarakhand Domicile’s Candidate

50% waver in Tuition Fee for all Girl Candidates / Armed Force’s Category

Maya Devi University Scholarship

Suggest as per feasibility and requirement for getting good number of admission in the course

 

 

Duration – 1 ½  Years I Full Time Program

 

Career Prospects of the Course –

  • Hotels
  • Hospital
  • Airline
  • Cruise Industry
  • Customer Relations

 

Career Options –

  • Front Desk Agent
  • Guest Service Representative
  • Front Office Supervisor
  • Front Office Manager
  • Hotel Operations Manager
  • Resort Manager
  • Ground Operator
  • Airport Representative
  • Customer Relation Manager

 

 

 

Apply Now

Course Scheme

Course Curriculum

Brochure